10 Things Your IT Guy Wants You To Know

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Note: This article was not penned by me. I found it here. But, that blog has been deleted by the author. So I am recreating the post here. If anyone know the name of the actual author, please do let me know. I would be happy to give credits to him/her.


  1. If you ask me technical questions please don’t argue with me because you don’t like my answer. If you think you know more about the topic, why ask? And if I’m arguing with you…it’s because I am positive that I am correct, otherwise I’d just say “I don’t know” or give you some tips on where to look it up, I don’t have the time to just argue for the sake of it.

  2. Starting a conversation by insulting yourself (i.e. “I’m such an idiot”) will not make me laugh, or feel sorry for you; all it will do is remind me that yes, you are an idiot and that I am going to hate having to talk to you. Trust me; you don’t want to start a call that way.

  3. I am ok with you making mistakes, fixing them is my job. I am not ok with you lying to me about a mistake you made. It makes it much harder to resolve and thus makes my job more difficult. Be honest and we can get the problem resolved and continue on with our business.

  4. There is no magic “Fix it” button. Everything takes some amount of work to fix, and not everything is worth fixing or even possible to fix. If I say that you just need to re-do a document that you accidentally deleted 2 months ago, please don’t get mad at me. I’m not ignoring your problem, and it’s not that I don’t like you, I just cant always fix everything.

  5. Not everything you ask me to do is “urgent”. In fact, by marking things as “urgent” every time, you almost ensure that I treat none of it as a priority.

  6. You are not the only one who needs help, and you usually don’t have the most urgent issue. Give me some time to get to your problem, it will get fixed.

  7. Emailing me several times about the same issue in the same day is not only unnecessary, it’s highly annoying. Emails will stay until I delete them, I won’t delete them until I’m done with them. I will typically respond as soon as I have a useful update. If it is an urgent issue, let me know (see number 5).

  8. Yes, I prefer email over telephone calls. It has nothing to do with being friendly, it’s about efficiency. It is much faster and easier for me to list out a set of questions that I need you to answer than it is for me to call and ask you them one by one. You can find the answers at your leisure and while I’m waiting I can work on other problems.

  9. Yes, I seem blunt and rude. It’s not that I mean to, I just don’t have the time to sugar coat things for you. I assume we are both adults and can handle the reality of a problem. If you did something wrong, I will tell you. I don’t care that it was a mistake, because it really makes no difference to me. Don’t take it personal, I just don’t want it to happen again.

  10. And finally, yes, I can read your email, I can see what web pages you look at while you are at work, yes, I can access every file on your work computer, and I can tell if you are chatting with people on an instant messenger or chat room (and can also read what you are typing). But no, I don’t do it. It’s unethical, I’m busy, and in all reality you aren’t all that interesting. So unless I am instructed to specifically monitor or investigate your actions, I don’t. There really are much more interesting things on the internet than you.

Barack Obama Is Challenged by ESPN Reporter To Play Fantasy Football...and he does.

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LIFE OF REILLY


I needed to know: can Obama pick a fantasy team? So I asked him.


by Rick Reilly



Emmanuel Dunand/AFP/Getty Images


I have the absolute worst fantasy league football partner. Just try to get the guy to return a call. Or a text. You need a damn court order.

He's Barack Obama. And, yeah, I guess he's busy, but why was I the one who had to fly to Dayton, get frisked and have bomb dogs drool on my bags just so I could meet him getting off his tricked-out, chartered 757? He can't meet a guy halfway?

I asked each candidate to be my running mate for one week in a fantasy league, just to see what kind of president he'd make—how he'd handle decisions under pressure and balance a budget. (On espn.com's Gridiron Challenge, you get a mystical $50M to spend on a team.) Only Obama bit. We settled on the Week 6 games.

"YOU THINK WE'RE JUST MESSING AROUND?"

Still, you talk about bossy. I thought he'd let the professional sportswriter do most of the picking while the wonk occasionally looked up from some Pakistan brief and nodded. Yeah, not exactly. When I got on his campaign bus, all three flat screens were tuned to ESPN. Obama was sitting in a black leather swivel chair, reading the paper. "Hey, man, I'll be with you in a second," he said. "I'm poring over the latest economic news." It was the USA Today NFL stats page.

He is taller, grayer and quicker to laugh than I expected. Moves sort of like an athlete—cool and smooth. "Now, you're the expert," he began. "And I'll gladly be the junior partner in this, but I really think we should take Drew Brees. He could have a big week. Oakland's secondary is a wreck."

Ohhhh, so that's how it's going to be. "Well, I like Carson Palmer," I said. "He's due for a big week, plus he plays in Ohio and I figure that's a state you need, so …"

He looked at me like I'd stuck my elbow in his soup. "Man, this is more important than politics!" he insisted. "This is football!"

This is a man who could potentially audit me forever. We paid $7.3M for Brees.

He wanted Clinton Portis. I wanted Adrian Peterson. We took Portis ($6.6M). He wanted Brandon Marshall. I wanted Bernard Berrian. We took Marshall ($5.7M).

Doesn't work well with others. Check.

Have to admit, though, he knows his stuff. Turns out, he played a little. He was a tight end in ninth grade until a coach told him to "trample" an opponent's back. He gave up football for hoops. In 2004, when Mike Ditka considered running against him for Senate, Obama—remembering how Ditka let William Perry score a Super Bowl TD instead of Walter Payton—said that "anybody who would give the ball to Refrigerator Perry instead of Sweetness doesn't have very good judgment." Ditka didn't run. "Too bad," Obama says. "We were hoping he would."

Likes to bait Hall of Famers. Check.

It took us 30 minutes to pick nine slots. The man was into it. I said I'd need to talk to him the following week about how we did.

"Cool," he said. "How's Tuesday?"

"Sorry," I said. "Getting married Tuesday."

He looked stunned. "Who'd marry you?"

Wise guy. Check.

We wound up in a dark tunnel under Fifth Third Field in Dayton for a campaign event. He was telling me a story about throwing out a first pitch when suddenly

I heard over the PA system, "… the next president of the United States, Barack Obama!" He looked at me, said, "Gotta go!" and sprinted up some steps to a thunderclap of a roar.

Afterward, while signing books, he asked if I thought we'd win. "Win?" I said. "There's like a gazillion teams in this thing!"

He glared a hole in me. "You think we're just messing around?"

Then Sunday came. Man, did he get lucky. The guys he made us choose—Brees and Portis—went nuts. The guys I wanted, not so much. We finished 32,190th for the week. But wait! That put us in the 81.2 percentile, which means we beat four out of five teams!

Of course, he already knew. Because, like so many Americans, he was checking the fantasy stats all day, even while he was supposed to be prepping for his final debate. He e-mailed to say he wished he had followed my advice on Berrian (who smoked Marshall), but he was "pumped up" about our numbers. And he congratulated the newlyweds.

I e-mailed back and said that if he wins this election, the ambassadorship to Tahiti would make a nice wedding present.

RNC shells out $150,000 for Sarah Palin's Clothing from Saks Fifth Avenue and Neiman Marcus

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The Republican National Committee has spent more than $150,000 to clothe and accessorize vice presidential candidate Sarah Palin and her family since her surprise pick by John McCain in late August.

According to financial disclosure records, the accessorizing began in early September and included bills from Saks Fifth Avenue in St. Louis and New York for a combined $49,425.74.

The records also document a couple of big-time shopping trips to Neiman Marcus in Minneapolis, including one $75,062.63 spree in early September.

The RNC also spent $4,716.49 on hair and makeup through September after reporting no such costs in August.

The cash expenditures immediately raised questions among campaign finance experts about their legality under the Federal Election Commission's long-standing advisory opinions on using campaign cash to purchase items for personal use.

Politico asked the McCain campaign for comment, explicitly noting the $150,000 in expenses for department store shopping and makeup consultation that were incurred immediately after Palin’s announcement. Pre-September reports do not include similar costs.

Spokeswoman Maria Comella declined to answer specific questions about the expenditures, including whether it was necessary to spend that much and whether it amounted to one early investment in Palin or if shopping for the vice presidential nominee was ongoing.

“The campaign does not comment on strategic decisions regarding how financial resources available to the campaign are spent," she said.

But hours after the story was posted on Politico's website and legal issues were raised, the campaign issued a new statement.

"With all of the important issues facing the country right now, it’s remarkable that we’re spending time talking about pantsuits and blouses," said spokeswoman Tracey Schmitt. "It was always the intent that the clothing go to a charitable purpose after the campaign."

The business of primping and dressing on the campaign trail has become fraught with political risk in recent years as voters increasingly see an elite Washington out of touch with their values and lifestyles.

In 2000, Democrat Al Gore took heat for changing his clothing hues. And in 2006, Sen. Hillary Rodham Clinton (D-N.Y.) was ribbed for two hair styling sessions that cost about $3,000.

Then, there was Democrat John Edwards’ $400 hair cuts in 2007 and Republican McCain’s $520 black leather Ferragamo shoes this year.

A review of similar records for the campaign of Democrat Barack Obama and the Democratic National Committee turned up no similar spending.

But all the spending by other candidates pales in comparison to the GOP outlay for the Alaska governor whose expensive, designer outfits have been the topic of fashion pages and magazines.

What hasn’t been apparent is where the clothes came from – her closet back in Wasilla or from the campaign coffers in Washington.

The answer can be found inside the RNC’s September monthly financial disclosure report under “itemized coordinated expenditures.”

It’s a report that typically records expenses for direct mail, telephone calls and advertising. Those expenses do show up, but the report also has a new category of spending: “campaign accessories.”

September payments were also made to Barney’s New York ($789.72) and Bloomingdale’s New York ($5,102.71).

Macy’s in Minneapolis, another store fortunate enough to be situated in the Twin Cities that hosted last summer’s Republican National Convention, received three separate payments totaling $9,447.71.

The entries also show a few purchases at Pacifier, a top notch baby store, and Steiniauf & Stroller Inc., suggesting $295 was spent to accommodate the littlest Palin to join the campaign trail.

An additional $4,902.45 was spent in early September at Atelier, a high-class shopping destination for men.

McCain in Disarray, Iowa Edition

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I think the McCain camp is in full-blown disarray. This reminds me a lot of the end-stages of another high-profile campagin earlier this year, with different "senior advisors" cracking wildly out of turn and deliberately seeking to undermine each other in the news media. Note that these remarks were made on the same day.

Rick Davis (10/20/08):

"We make decisions based on where we think we can play," Davis said, noting that polls he has seen place McCain closer to Obama. "The Iowa numbers look pretty good to me."

CNN (10/20/08):
CNN reports that top officials of Sen. John McCain's campaign are "making tough decisions" as they now see Colorado, New Mexico and Iowa no longer winnable.

Given how delusional Rick Davis appears to be, maybe it's not so surprising that he can't keep his troops in line. Then again, seeing as John McCain himself is so erratic, why should his campaign be any different?

Palin Claims The Vice President Is ‘In Charge Of The U.S. Senate'

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Yesterday, Gov. Sarah Palin (R-AK) sat for an interview with KUSA, an NBC affiliate in Colorado. In response to a question sent to the network by a third grader at a local elementary school about what the Vice President does, Palin erroneously argued that the Vice President is “in charge of the United States Senate“:

Q: Brandon Garcia wants to know, “What does the Vice President do?”

PALIN: That’s something that Piper would ask me! … [T]hey’re in charge of the U.S. Senate so if they want to they can really get in there with the senators and make a lot of good policy changes that will make life better for Brandon and his family and his classroom.


Indeed, while Palin suggests that questions about what the Vice President does is something only her daughter Piper would ask, Palin herself asked this very question on national television in July. Apparently, she still hasn’t learned the correct answer.

Article I of the Constitution establishes an exceptionally limited role for the Vice President — giving the office holder a vote only when the Senate is “equally divided”:

The Vice President of the United States shall be President of the Senate, but shall have no vote, unless they be equally divided.

Moreover, the U.S. Senate website explains that the modern role of Vice Presidents has been to preside over the Senate “only on ceremonial occasions.” ThinkProgress contacted Senior Assistant Paliamentarian Peter Robinson, who also disputed Palin’s characterization of the Vice President’s role:
In modern practice the Vice President doesn’t really control the Senate. … If anyone has a responsibility to try to govern the Senate, it’s the responsibility of the two leaders.